Right choice for New Car Service
It is a fact that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of snapping up a bargain at the end of year car sales or want to prepare for the holidays by getting your new car serviced? Here is some sound advice from Kambah Car Care in Kambah.
Purchasing a new car is one of the biggest investments people usually make, so you should find a way to take care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is a fact that you have the option to choose who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers are not able to force you to return the car to the dealership you purchased it from for service or repairs. Provided the work is undertaken to the manfufacturers specifications by a properly skilled person and uses only quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Kambah Car Care mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Kambah Car Care mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Kambah Car Care will also only ever use fluids and lubricants that meet the specifications of the original carmaker.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between statutory, manufacturer and express warranties to ensure you make the right selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be countermanded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be vigilant for new car dealers who try to push the inclusion of “express” or “extended” warranties, often for free, when you buy a new car. Normally these ‘bonus’ warranties may include quite limiting restrictions or provisions, often in a language that is difficult to follow. Many times these warranties provide very little additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.
Such warranties are very unlikely to bring attention to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you may need to travel to get your car serviced or expanded waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
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